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Doing a world of good - one cup at a time

As a company that was founded by one person, we have grown with a true entrepreneurial spirit. Each of our employees is empowered to make decisions that propel our company forward. This spirit guides our company and influences the way we interact with, and guide our customers to success.

Supporting entrepreneurial customers

Treating customers as partners

Encouraging collaboration

Delivering quality

Never resting on our laurels

Working smart with urgency

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From Toronto to NY, Lima to Sydney, we nurture client business with immediate turn around, 98% fill rates and the best customer service in the business.

OUR TEAS

By being part of the Ethical Tea Partnership, EmpathTEA is strongly committed to providing you with the highest quality tea while supporting social, environmental and sustainable practices. We only buy tea from estates that practice habitat conservation, respecting the labour force and the environment in which the tea grows. We believe in giving back to the communities where the tea is grown and where it is sold, bu enforcing fair treatment and trading policies.

Our suppliers must all comply with our respect for the labour force and good community relationships. We work with farms with Working Environmental Management Systems that protect and manage the wildlife, water and soil, conserve the ecosystem and practice integrated waste management.

We believe in supporting  like-minded people  and the communities that buy our product by giving back proceeds directly through charities that help create a better place for all living things for us to coexist and prosper. Our corporate donation program allows proceeds from each sale of a box to go to a designated charity that supports our mission of “doing a world of good, one cup at a time”. 


Our Honey 

The  sweet, raw, unpasteurized honey is harvested by one passionate family of beekeepers living on the southern shore of Lake Simcoe. The constant breeze from the lake and abundant wildflowers gives our honey delicious floral notes unique to this beautiful area of Ontario. 

 

You’ll notice the clarity right away…and taste the delicate overtones of goldenrod, red trillium, blue cohosh and even maple. Our honey is 100% pure and unpasteurized, which means it is also packed with a host of minerals, vitamins, enzymes, and powerful antioxidants. 

 

Lakeside, a small and sustainable family-run apiary, is fully certified as part of the “Host a Hive” program. We are proud to be able to share the bounty of our beloved bees…and contribute to the future of a happy planet. 


Our Values


ETHICAL TEA TASTES BETTER

As an agricultural product, the quality of finished tea is dependent on the conditions in which it was grown. Our search for the best of these has taken us to many of the most breathtaking and complicated corners of the planet. 

 

We have learned – great teas are not produced by a workforce under duress. Which is why we buy only from the top 10% of global producers – with flawless ethical track records.

EmpathTea only works with partners and suppliers that adhere to the following:

- Stewardship of the environment.

- Sustainable farming and manufacturing processes.

- Social equity for workers.

- Commitment to education for worker’s families.

- Commitment that everyone in the supply chain benefits.

- An ethical, compliant and food safe business ethos.